Banking and payments industry strategies to address risk and prevent fraud: Foresight from hindsight – radical vision for 2024

Theme: “Innovation in payments fraud and risk management”


Wednesday 6th March 2024

8:30 Registrations – Tea and Coffee
9:00 Welcome and introduction – Conference Chairman – Jon Williams, Payments Systems Specialist – Payments Systems Regulator.

Call for Speakers – if you want to speak to and inform a key group of industry experts and have something interesting and different to say then please submit a proposal – contact us for a speaker form. Speaking slots are approx. 30 minutes. There are also limited opportunities available for sponsors and exhibitors – ask for a copy of our packages. Note on Day 2 will focus in on merchants and the opportunity to improve acceptance, align channels and manage customer journeys.

9:15 Speaker 1. Introduction – Key note speaker – Innovation in payments fraud and risk management – current industry challenges and responses
10:00 Speaker 2. Strategic review of the payments market, key trends – global perspectives on the fight against card and payment fraud. Keith Groves – Mastercard
10:40 Speaker 3. Latest consumer and business survey insights – public perceptions on fraud and risk issues and priorities – policies for card businesses

11:20 Tea / coffee break

10:40 Speaker 3. Latest consumer and business survey insights – public perceptions on fraud and risk issues and priorities – policies for card businesses

11:20 Tea / coffee break
11:40 Speaker 4. Fraud management strategies – Innovations in Mitigating Fraud Across Retail Fuel and Fleet Mobility Payment Portfolios. Jonathan Hancock and Luke Matthews – AI Corporation

12:30 – 13.40 LUNCH

Speaker 5. Evolving standards in phone networks and cyber security and the implications for ecommerce and payments. The impact of EU and UK regulatory expectations. Charles Brookson OBE – Azenby, Zeata Security

14:30 Speaker 6. Innovation in payments, managing fraud prevention programmes – Data Sharing – Brian Kinch – CIFAS

15:15 Coffee / tea break
15:45 Speaker 7. Open banking – experience of APP Fraud – Frank Heikens – payments consultant

16:40 Conclusions from day 1 – Chairman

18:00 – 20:00 Networking Evening – drinks and canapés event – Sponsored Networking event for conference attendees: delegates, speakers, sponsors and exhibitors.

Thursday 7th March 2024

8:30 Registrations – Tea and Coffee
9:00 Welcome – Conference Chairman – Jon Williams.
Thursday will focus on Merchant risk management – support for businesses looking to manage fraud and optimise card acceptance for managing multi-channel. The aim is to provide insight for merchant attendees, acquirers, processors and suppliers.

9:15 Speaker 9. Strategies to manage payments, secure acceptance at POS and online, optimising payments, dealing with exceptions. Growing business profitably. Christian Towner – Planet Payments.

10:00 Speaker 10. Optimising managing disputes and chargebacks – protecting your business. Craig McClure – Chargeback911.

10:40 Speaker 11 Update on regulation in AML & KYC – The changing landscape of AML & KYC – the problem and the challenges of getting it right in financial services compliance.

11:20 Tea / Coffee Break

11:40 Speaker 12. CourtsDesk are exploring how up-to-the-minute Court’s Data can help prevent fraud across the financial and payments sectors. CourtsDesk began digitising Courts Data from multi-jurisdictions in 2019 to enhance transparency in the legal system. Enda Leahy – CourtsDesk

12:25 – 13:30 LUNCH

Speaker 13. Risk Reduction and Fraud Management for Remote Payments – Converting telephone payments to secure electronic payments by link – managing the move to open banking. Adam Ball – Prommt
14:20 Speaker 14. Technical update on new products and services and the impact on fraud and risk management. What should you worry about? Andrew Churchill – Technology Strategy

14:50 Speaker 15. Changes in payments – taking advantage of new devices and technology in your business.

15:40 Speaker 16. Future perspectives for payments and banking – preparing for the next decade in payments – what should we expect? Conclusions from the Conference Paul Lucraft – Expense Reduction Analysts
15:55 Tea / Coffee Break
16:15 Conclusions and prize draw – Chairman Conference Closes