Banking Fraud Conference April 8th / 9th 2014 Downloadable Agenda
Tuesday 8th April
09:30 Introduction and welcome – Paul Lucraft – Conference Organisers
09:50 Key note speaker – Chairman of the Conference – Alastair Sheen Senior Fraud Manager HSBC, latest experience from one of the largest banks in the industry. The global context, strategic threats, initiatives and business developments facing the industry.
10:30 UK Cards – industry update on the trends, initiatives and challenges, the impact of the new regulations on banking and payments and trends in ecommerce / card not present and remote and mobile banking fraud – Mark Cobbett – UK Cards Association / Financial Fraud Action UK
11:10 Coffee / Tea
11:30 Fraud experience in Canada – How the cards and payments industry is tackling fraud in Canada and North America – what are the lessons we can learn and how do the challenges appear from the other side of the Atlantic? – Mark Sullivan – Interac
12:10 Social Media and financial services – the impact of social media on how we communicate, the nature of banking and financial services – interacting with customers – how fraudsters are using social media vs how can social media work to prevent fraud and protect customers – Dr Mark Pack – Blue Rubicon – City University
14:10 Card schemes Update – what are the impact of the latest changes – e wallets, CNP and contactless infrastructure – where do we go next? - Peter Bailey – VISA Europe
14:50 Processing transactions and on boarding customers – FICO’s strategic battle against banking fraud – new ideas and innovations, knitting together the back end solutions to protect and grow a profitable business – Brian Kinch – FICO
15:30 Coffee / Tea
15:45 Tackling big data and improving your analytics to get more from your data and quicker with smarter tools – Tom Robins – COO – BIPB
16:25 Investigating Cyber Crime – Insights from Fraud Control – looking at what is really bothering the financial industry; the perspective of the client: where is their money? Fraud OR Money Laundering or Fraud AND money Laundering? Global fraud market versus a locally organized institution and the questions about hidden identity, secret handshakes, regulators and banks: a look at the new criminal entrepreneur – Andre Arink – Equens SE
17:00 Protecting your business from Cyber Criminals – what can be done to protect any business from the cyber criminal - Dan Soloman – Optimal Risk
17:35 Cyber Crime – presentation by CA Technologies – sponsors of the Conference and of the Reception
18:10 – 21:00 Reception – a sponsored drinks and canapes event at close of the day’s presentations, chance for all participants to socialise and discuss informally the thoughts and ideas from the conference. Make new friends and contacts and renew old acquaintances.
Wednesday 9th April
09:15 Welcome to Day 2 – Conference Chairman
09:20 Identity and fraud – AU10TIX is at the forefront of online/mobile ID document image authentication and record generation. AU10TIX will share with the industry valuable insights on how technology can provide fraud /risk management systems with first-line fraud detection layer while enabling speedier, more accurate data provisioning to these systems. Ron Atzmon CEO AU10TIX
10:00 Technology update – where is cyber-crime taking us and what do we really need to be worried about? Andrew will update the conference on the latest scams and challenges and provide a critique on the industry from an expert perspective. Andrew Churchill – Technology Strategy Ltd
10:45 Coffee / Tea
11:10 Innovation in payment acceptance – experience since launch and how can we get the best in secure solutions at POS – meeting the new challenges and opportunities in retail – Chris Jarman CEO – Secure Electrans
11:55 Working together to tackle crime – A new model for idustry cooperation in beating fraud – Jamie Byles – Regional Director EMEA and APAC Ethoca
12:20 Changes in fraud prevention at point of sale – new approaches to improved fraud and risk decisions at the merchant – Jackie Barwell – Retail Decisions
14:10 Optimising the fraud risk management department in your business – including making fraud management customer centric by utilizing your customer base as part of your fraud organization. Reducing false positive rates through better neural alert training. Enhancing the brand and driving enhanced customer loyalty. Driving company-wide cost improvements through better utilization of risk management data – Jim Marsh – Senior Manager WIPRO Technology
14:45 Expanding the data set – Insights into the power of the information we have at our finger tips – what are the trends and where can the risk manager best focus to understand the developing business? Using new types of data including social media to identify types of behaviour, location of customer, nature of businesses etc. to add to the analysis about transactional risk – Riten Gohil – CEO Sphonic
15:20 Legal update – recent criminal fraud cases, the details behind the headlines, significant issues and cases, changes to the law – what can we learn? Heidi Short and Alice Tickle – Eversheds
15:55 Coffee / Tea
16:15 Social attitudes to crime and fraud prevention, how can the banks, card providers, insurance companies, processors and others in the financial industry get their message across – Kieran Hines – Datamonitor
16:45 Chairman – Alastair Sheen – HSBC – summary of the Conference
17:00 Evaluations and prize draw – your chance to win a bottle of Champagne!
17:20 – 20:00 Meeting and Networking Reception with the Fraud Women’s Network
Details are subject to revision at this stage but will be updated regularly and available here.