Jonathan Hancock - TSYS - Senior Consultant Fraud Management

Jonathan joined TSYS in May 2009 to lead fraud consultancy for the company across their International business, providing fraud systems expertise and best practice advice to TSYS’ 300+ clients and prospective clients across 75 countries.

 

Prior to joining TSYS, Jonathan was Vice President and Head of Products and Services for Fraud Management at Visa Europe in London where he held responsibility for the fraud and risk management offerings to Visa Europe’s member institutions.

 

With extensive experience of fraud management across consumer and corporate credit, debit and prepaid products, fraud operations, investigation, prevention, detection, and scheme compliance, Jonathan started his career at Barclaycard as Fraud Analyst covering the company’s revolving consumer credit products across Europe, the Middle East and Africa .  Subsequently Jonathan managed Barclaycard’s International Fraud Operations and Investigations at their offices in Dublin Ireland and Hamburg Germany , and established fraud and chargeback operations in Zaragoza , Spain .

 

Having spent six years with Barclaycard, Jonathan joined Travelex as Head of Fraud Prevention for their global prepaid card business, with responsibility for fraud strategy, operations and investigations covering 29 countries.  Here, Jonathan established the company’s Global Fraud Policy, implemented a state of the art neural and rules based fraud detection system and set up a centralised 24/7 fraud operations centre in the UK covering 29 countries and 19 languages.

 

 

www.tsys.com

 

 

 

Jonathan’s presentation will look at the fraud prevention tools and techniques employed by TSYS across their credit, debit and prepaid transaction processing platforms, using advanced analytics and prior authorisation criteria to prevent fraud.

 

The presentation will focus on the identification and evaluation of Account Data Compromise Events, and how TSYS are leading the field in the uncovering of data compromises (including TJX, Heartland and the recent ServiRed compromise in Spain ), reporting identified events to the Card Schemes months before they are made available to the issuing banks.

 

The steps that can be taken to actively monitor and protect cardholders against the threat of fraud as a result of account compromise.