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Philip Doyle

Since graduating Philip has spent 9 years specialising in Fraud Modelling, Fraud Prevention, and Money Laundering in the global banking industry. He has been lucky enough to work on a range of Fraud Prevention projects in the UK, USA, Germany, France, Italy, Spain, Sweden, Greece, Turkey, and South Africa, for institutions such as VISA Europe, RBS, and Barclaycard. Most recently Philip filled the role of Head of Fraud and MLRO for SAV Credit, and now holds a Fraud SME position at FICO (Adeptra).

Philp’s presentation will cover the following:

  • Fraud detection, prevention, & contact strategy development
  • The importance of customer self resolution
  • Finding more fraud, and enhancing customer engagement
  • Securing fraud prevention contact channels