Chris has been involved at the sharp end of debt and fraud in the past 5 years having run London House where he helped banks and law firms re-engage with debtors through door-step reconnection calls and face-to-face interviews.
Previously Chris had been in both private equity and investment banking.
Long-standing collaboration with FICO has refined considerably the application of sophisticated analytical tools to the collection of moribund accounts.
Expertise in the application of compliant field-based techniques for reconnecting with customers for a wide range of financial clients.
Unique offering in partnership with FICO for the collection of cold case debts.
What you will hear from Chris:
- The marriage of sophisticated analytics with focused customer engagement including face-to-face to bring enhanced collection results
- Informing the fraud analytics and strategy development through active feedback of “in the field” results and data